Services

When you turn to a translation agency, you get the benefit of an experienced project manager who assumes management duties of your project, including preparation and analysis of your translation files and scheduling. They provide guidance, ask questions where necessary, and communicate with both you and the translators. Finally, they deliver the completed translations to you. It’s a load off your shoulders.

Translation software, so-called CAT tools, streamline project management and make use of translation memories and termbases, helping provide costs savings for clients and improve quality control. CAT tools often require large investments and might therefore be prohibitively expensive for single freelancers.

With a pool of professional translators with a number of different specializations, a translation agency can offer expertise across a wide variety of fields. Agencies also have larger resources both in terms of translators and language options, along with a built-in support network for any demanding research required. And there is always a backup available if someone is absent or falls ill, keeping the project rolling and helping deliver large-scale projects in short order and for many languages.

Your text content is valuable immaterial property, so it is important to take good care of it. An experienced translation agency is a safe choice, as it is ultimately about the reputation of your product or service. A high-quality and carefully considered translation ensures that your product or service gets the representation it deserves across all languages.

Your content is always handled with confidentiality, and we have non-disclosure agreements with our translators. In processing personal data, we follow the General Data Protection Regulation (see our Privacy Policy).

You can submit the materials to us with our online form or by email. Typical file formats include .doc, .rtf, .xml, .txt, .xls, .ppt and InDesign. With some extra effort, we can also convert PDFs or other files with more complex formatting into translation files or even copy your text from your site directly. Whatever the format, we will make it work. If you have terminology files or older translations available, you might want to consider submitting them as well to help us keep the new content consistent with your established translations and terminology.

We prepare and analyse the files for translation and send you a quotation based on the resulting volume. With ongoing projects or recurring assignments, our translation memories quickly start to generate cost savings for the client, because identical or similar sentences from earlier assignments can be reused. Once we have agreed on the price and the schedule, the translation work begins.

Translators carry out their work in translation tools that make use of client-specific translation memories and termbases. With ongoing projects or recurring assignments, the content accumulating in the translation memories quickly begins to bring cost savings to the client, while the termbase features available in the tools help keep the terminology consistent. Translation memories should not be mistaken for machine translation, technology that leaves a lot to be desired, especially in Finnish.

Our project manager assumes management responsibility for the project and communicates with the client. They will ask questions if necessary about the content, schedules, stacking of deliveries, or special terminology. In addition, a professional translation project manager often has insights or observations that the client may have missed. The project manager also communicates with the translators, ensuring that client’s expectations are met and the project runs smoothly. And of course, the client can reach the project manager directly if schedules or the language content change along the way.

Translation files are converted back to their original format and delivered to the client. If the client has edits or feedback after delivery, we of course implement and redeliver. And on to the next assignment!